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Ideally, usability consultants should be hired before software or website products are created, to provide a more uniform, consistent system, rather than retrofitting elements afterward.
Usability is not about pretty images and flashy designs, instead, it goes beyond the surface, encompassing the important elements of:
information architecture
interface design
content creation
quality assurance
However, website usability consulting can still occur on existing sites. The consultants will evaluate the site or software’s usability using the available evaluation methods.
As part of our website usability consulting packages, we will perform an in-depth needs analysis, usability evaluation, and user interface design. We will provide expert critique and, if required, usability training.
Website usability consulting offers numerous benefits:
Enhancing your website’s usability will increase productivity.
Ignoring usability can end up costing more time, business and money.
Website usability consulting brings an outside perspective which could highlight oversights.
Hiring a usability consultant into the development process will reduce long-term costs.
Trained in a variety of usability evaluation disciplines, they know the best method for your project.
Consultants have the experience to know what to look out for in terms of user-experience.
A user-oriented site will result in more satisfied users, thus enhancing your return on investment.
It brings an objective point of view.
Each member of Rank Secure’s website usability consulting team represents a different perspective. Trained and experienced in many software and web projects, our multidisciplinary background ensures an intuitive understanding of your end-user’s perspective.
Drawing on a range of usability evaluation methods, we will apply the most appropriate methods to your individual project.
From broken links, to spelling errors and issues with your e-commerce applications, we will find it all and we will suggest more useful methods. The key is to ensure that your website engages your users and that it helps them move through the funnel.
Whether you’re building a new site, or wanting to enhance the user-experience on your existing site, contact Rank Secure now to learn more about our website usability consulting service.
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